Services What we do
Service "short number" and number "0-800 (8-800)" will provide an opportunity for your customers (consumers) to make a free call to a single contact number 0-800 (8-800) -xxx-xx-xx from any city in Ukraine for getting high-quality customer support and information on the disturbing issue. IMPORTANT! Calls made to "Short numbers" and numbers "0-800 (8-800)" are paid by the owner. The cost of ordering numbers is separately negotiated!
Providing information about promotions, special offers, and advertising campaigns of your company;
Receiving, fixing and processing of complaints and claims;
The positive side for you, using this service:
Service number, which is easy to remember. It is very important contact phone number which used in any advertising directions (video, photo, media), to provide a free hotline, marketing and promotional actions which are short-term or even a one-time term;
The number will not need to be changed when the company’s office is changed during the expansion;
Possibility to receive and process calls from all localities in Ukraine, Russia and the CIS;
The location of the company on the map of Ukraine does not affect the use of these service numbers;
There is an opportunity to perform statistical analysis of incoming calls, the frequency of which will show specific regions where people are most interested;
We distribute incoming calls depending on the schedule of the relevant company’s departments( by the hour and by the days of the week);
Call restriction of unwanted numbers;
Giving free telephony for employees, hired employees or employees who are on a business trip.
Our advantages in using our Call-Center Tell2tell service:
-The service of a remote Call-Center are much cheaper than the salary of an employee.
-You do not have a problem of renting a larger area or building a new place for the manager's work;
-According to the agreement, the services provided by our contact center can be provided around the clock;
-We can consolidate the whole office to use one, contact, phone number.
From the service, you can get:
- Reporting of the number of applications received;
- Frequency of calls from the customers;
- Determining the level of customer loyalty in relation to your company;
- Reports, according to your requirements;
- Phone records;