Services What we do
Order Services. Sales services on incoming calls
Business is intensively developing? Is your online store developing as well? Not enough resources to cope with the increasing flow of customers? Call-center Tell2tell will be able to help you and will gladly offer the service "Ordering Service”.
Full, quality consulting about the proposed goods and services of your company;
Forming an order and giving it for processing and sending;
Make sales on incoming calls, as well as through outgoing campaigns.
The most convenient and cost-effective method of promoting services and goods through direct contact with the client or consumer is telephone sales. This method allows the customer to purchase the goods remotely and in the shortest time without spending a lot of time. We offer our experienced agents-specialists who have received sales training, communication skills with different customers or objections. Trainers and supervisors analyze the specifics of your company's sales strategy, develop a conversation script for the specialist and teach your staff.
Using the telephone sales service is more efficient and reliable than the same ads on paper, other media, or video advertising. In this case, the operator has an immediate opportunity to talk "live" with a potential client; also, he can give instant answers to all the questions of interest. All stages of project will be coordinated with you, basis of which the operator will be able to make cross selling besides the sale.
Taking to consideration your wishes, we are ready to offer you a marketing research service, which will help you determine your strengths and weaknesses. According to these indicators, we will be able to give you a comprehensive analytical map with recommendations for services market.
The positive side using our resources:
- We will be able to attract additional specialists in case of increased line load;
- Service in the non-stop mode (24/7)
- Recruiting, training, attestations, holidays and sick leave will not disturb you – we will do everything our self;
- Your specialists will be able to deal exclusively with "Processing orders".
The Contact Center service will provide you with:
Detailed reporting on all your potential customers contacts;
Predicting for subsequent periods;
Reporting on the effective use of various advertising channels;
The analytical and statistical data you are interested in for a certain period;
List of the most actively asked questions;
Statistics on the target audience that is interested in the categories of goods or services you offer;
Marketing research based on the data of your competitors;
Other types of reports.