Call center for Online Stores

Leading online stores in Ukraine. 90% of Internet users are customers and clients. The number of orders accepted reaches a mark of 500 thousand.

Contact us

Key requirements:

  • Experienced personnel dealing with a large number of appeals;
  • Knowledge and assured use of the products offered;
  • Knowledge of procedures and standards (ordering, delivery, warranty service).

Solved problems:

  • Service Lever 85%
  • Compliance with Quality Standards;
  • Assistance in the selection of goods;
  • Proposal of alternatives;
  • Consultation on technical characteristics;
  • Solving complex issues with the client;
  • Timing of delivery;
  • Providing information on product warranty;
  • Additional sale of related products;
  • Notification of the status of the order.

As a result:

  • 6000 - orders from incoming calls;
  • 3800 - orders from processed applications;
  • 80% - issued orders.

Leave request to consult

Your form is sent

Thanks for your interest - we are going to contact you shortly

Tell2Tell

Get more info

learn more
R
e
q
u
e
s
t
c
a
l
l
b
a
c
k