Outsourced contact center

Inbound calls

Customer consultation, order processing, technical support, receiving and recording complaints, providing sales for incoming calls and a virtual secretary service.

Outsourced contact center

Outbound calls

Informing about promotions, calling "cold" and reviving the existing customer base, conducting marketing research, providing Mystery Caller services and debt collection.

Outsourced contact center

Chat support

Consultations and technical support in chat rooms, ordering, receiving and recording online complaints.

Outsourced
contact center
Inbound calls

Customer consultation, order processing, technical support, receiving and recording complaints, providing sales for incoming calls and a virtual secretary service.
Outbound calls

Informing about promotions, calling "cold" and reviving the existing customer base, conducting marketing research, providing Mystery Caller services and debt collection.
Chat support

Consultations and technical support in chat rooms, ordering, receiving and recording online complaints.
Case
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Bank

Fulfilled the plan of credit cards sales for 1 month.

Details
Case
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Online Store

Increased the average order price by 30% and sales of goods by 20%.

Details
Case
Supermarket Chain

Has been taken more than 30,000 incoming calls, increased customer loyalty to the grocery supermarket chain.

Details

Tell2Tell is a modern outsourced contact center with expertise in various fields. We adapt to the needs of your business and provide it with high-quality communication with customers through the right channels.

Learn more about the company

Prepared agents

An effective system of attracting, training and controlling agents guarantees an excellent quality of service.

  • Our agents can speak different languages
  • Focused on results
  • Understand your products or services
Sale of cosmetic products
Airline (lost baggage claim)
Catering (Feste Organisation)

Multichannel communications

We satisfy all the needs of your customers by communicating through convenient channels: telephone, mail, chat or instant messenger.

Any integrations

We have extensive experience with popular CRM-systems and specialized software. We perform work within the business processes that you have created.

    • Oracle
    • Saleforce
  • Microsoft Dynamics
    • bpm online
    • hub spot

Calculate the cost of services for your business

Get the exact cost of our services for your project by answering a few questions.

our clients

More than 300 clients for 8 years of work. Among them are both small and large companies with one-time and regular tasks.

Customer reviews

Throughout the year, Tell2Tell showed itself as a reliable partner, fulfilling the terms of the contract. The staff who work on the UIA project meets the requirements and criteria.

At the moment, the contact center processes requests to the company around the clock, on weekends and on holidays. It should also be noted the high rates of quality of service and a significant increase in sales, efficiency, content and completeness of the reports submitted.

We are grateful to the partners for the 24/7 support of the project, the growth of quality indicators and the desire to develop the project.

UIA

Thanks to the professionalism of the call-center staff, our company has increased the number of grateful and loyal customers, which, of course, has a beneficial effect on sales.

Agents Tell2Tell are distinguished by high efficiency and responsibility, thanks to which they deserve the highest rating for their work.

We recommend Tell2Tell as excellent professionals, distinguished by honesty and integrity in the performance of work. And also for the flexibility in the work and the desire to meet the wishes of the client.

Velmart

Mir Digital LLC thanks the Tell2Tell call center staff for their cooperation, professionalism, efficiency, mutual understanding and competent attitude to the tasks set.

We wish your company production success, prosperity, economic and financial well-being!

Mir Digital

Tell2Tell is our partner as an outsourced contact center for 1.5 years.

During this time, the company has shown its ability to responsibly approach the tasks set, to perform work efficiently and on time. A distinctive feature of Tell2Tell is high professionalism, organization of the company’s employees and a strong team spirit.

We recommend Tell2Tell as a reliable and stable business partner.

Mobenergy