About us

Contact Center Tell2Tell

Tell2Tell is a modern outsourced contact center with expertise in various fields. We adapt to the needs of your business and provide it with high-quality communication with customers through the right channels.

8 years of experience
8 years of experience

For 8 years, we engaged more than 300 companies working in various fields of business.

4 autonomous branches
4 autonomous branches

Our contact centers are located in 4 ukrainian cities: Dnipro, Zaporizhya, Poltava and Zhytomyr.

Customers from Europe and the CIS
Customers from Europe and the CIS

We work with companies from Europe and the CIS (Ukraine, Russia, Poland, Kazakhstan).

245 qualified agents
245 qualified agents

We prepare employees in our own training center, constantly improve their qualifications and carefully monitor the quality of each conversation.

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Reliable data protection

Reliable data protection

Contact center infrastructure is based on equipment from key industry leaders (Cisco, HP, VMWare, APC, Vicidial), we have a remote data center, and all data is stored in cloud storages. Connection to the network of each operator is carried out through secure VPN-channels.

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Full compliance

Each branch meets all technical standards and requirements for contact centers, including soundproofed workplaces, controlled access to the facility, duplication of communication channels and the provision of autonomous power sources.

Experienced team

An effective system of attracting, training and controlling agents guarantees an excellent quality of service.

Quality at

Listen to the conversations samples of our operators and ensure the high quality of their training.

How we are working

01
Define goals and objectives

We plunge into your business, study the details, define the goals of the project and create an individual launch plan.

02
We select a team

An effective recruitment system allows you to quickly form an ideal team for your project.

03
We train agents

Experienced instructors train the team according to the specifics of your project. Each participant has information about the features of your product or service at the perfect level.

04
We control the quality

Employees of the Quality Department constantly monitor and evaluate the quality of the conversation of each operator in order to ensure a consistently high level of quality for your project.

Project launch in 2 weeks

our clients

More than 300 clients for 8 years of work. Among them are both small and large companies with one-time and regular tasks.

Customer reviews