1. Clients and portfolio

More than 300 clients in 8 years of work

Different areas of business, countries and tasks of varying complexity and duration.

Case
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Contact Center for Online Store

Increased the average order price by 30% and sales of goods by 20%.

  • > 576000

    accomplished
    calls

  • + 20%

    increased
    sales

  • + 30%

    increased
    average order price

Details
Case
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Contact Center for Airline

Increased sales by 30%

  • +30%

    increased
    sales

  • > 70000

    inbound
    calls

  • > 25000

    processed
    emails

Details
Case
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Contact Center for Dental Implant Manufacturer

We make more than 1,200 outgoing calls daily, increasing the average conversion rate by 10%.

  • 14

    days
    project launch

  • > 1200

    outgoing
    calls per day

  • 10

    agents
    on line

Details
Case
Contact Center for Turoperator

100% call reception, increased the number of target customers.

  • < 1

    weeks
    project launch

  • 100%

    number of
    answered calls

Details
Case
Contact Center for Pharmaceutical Company

We launched the project within 3 days and processed a database of more than 30,000 contacts per month.

  • > 30 000

    contacts processed

  • 3

    days
    for project launch

Details
Case
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Contact Center for Bank

Fulfilled the plan of credit cards sales for 1 month.

  • > 1

    month
    implementation of the sales plan

  • +7%

    increase
    of purchase conversion

Details
Case
Contact Center for Supermarket Chain

Has been taken more than 30,000 incoming calls, increased customer loyalty to the grocery supermarket chain.

  • > 30 000

    calls

  • 80%

    increased
    Service Level

  • 91%

    customers were
    served
    with a quality of 92%

Details

our clients

More than 300 clients for 8 years of work. Among them are both small and large companies with one-time and regular tasks.

Customer reviews

Throughout the year, Tell2Tell showed itself as a reliable partner, fulfilling the terms of the contract. The staff who work on the UIA project meets the requirements and criteria.

At the moment, the contact center processes requests to the company around the clock, on weekends and on holidays. It should also be noted the high rates of quality of service and a significant increase in sales, efficiency, content and completeness of the reports submitted.

We are grateful to the partners for the 24/7 support of the project, the growth of quality indicators and the desire to develop the project.

UIA

Thanks to the professionalism of the call-center staff, our company has increased the number of grateful and loyal customers, which, of course, has a beneficial effect on sales.

Agents Tell2Tell are distinguished by high efficiency and responsibility, thanks to which they deserve the highest rating for their work.

We recommend Tell2Tell as excellent professionals, distinguished by honesty and integrity in the performance of work. And also for the flexibility in the work and the desire to meet the wishes of the client.

Velmart

Mir Digital LLC thanks the Tell2Tell call center staff for their cooperation, professionalism, efficiency, mutual understanding and competent attitude to the tasks set.

We wish your company production success, prosperity, economic and financial well-being!

Mir Digital

Tell2Tell is our partner as an outsourced contact center for 1.5 years.

During this time, the company has shown its ability to responsibly approach the tasks set, to perform work efficiently and on time. A distinctive feature of Tell2Tell is high professionalism, organization of the company’s employees and a strong team spirit.

We recommend Tell2Tell as a reliable and stable business partner.

Mobenergy