- Our agents can speak different languages
- Focused on results
- Understand your products or services
An effective system of attracting, training and controlling agents guarantees an excellent quality of service.
An effective recruitment system allows you to quickly form an ideal team for your project.
Experienced instructors train the team according to the specifics of your project. Each participant has information about the features of your product or service at the perfect level.
Employees of the Quality Department constantly monitor and evaluate the quality of the conversation of each operator in order to ensure a consistently high level of quality for your project.
Customer consultation, order processing, technical support, receiving and recording complaints, providing sales for incoming calls and a virtual secretary service.
Informing about promotions, calling "cold" and reviving the existing customer base, conducting marketing research, providing Mystery Caller services and debt collection.
Consultations and technical support in chat rooms, ordering, receiving and recording online complaints.