Outsourcing incomming calls

We optimize the call forwarding system to cover the maximum number of calls. Increase customer loyalty by reducing online waiting time.

We do

  • We optimize the redirection system
  • Developing scripts to increase the number of processed calls
  • We control the quality of service
  • We give recommendations on how to improve the current situation.
  • We provide reporting on the work done.

Calculate the cost of services for your business

Get the exact cost of our services for your project by answering a few questions.

Portfolio

How we are working

01
Define goals and objectives

We plunge into your business, study the details, define the goals of the project and create an individual launch plan.

02
We select a team

An effective recruitment system allows you to quickly form an ideal team for your project.

03
We train agents

Experienced instructors train the team according to the specifics of your project. Each participant has information about the features of your product or service at the perfect level.

04
We control the quality

Employees of the Quality Department constantly monitor and evaluate the quality of the conversation of each operator in order to ensure a consistently high level of quality for your project.

Project launch in 2 weeks

Advantages

Advantages
Prepared agents

An effective system of attracting, training and controlling agents guarantees an excellent quality of service.

Multichannel communications

We call the delight of your customers by communicating in the way they like: be it a phone, email, in-app chat or instant messenger.

Any integrations

We integrate into existing business processes. Extensive experience with popular CRM-systems and specialized software.

Tell2Tell is a modern outsourced contact center with expertise in various fields. We adapt to the needs of your business and provide it with high-quality communication with customers through the right channels.

  • 4

    4 branches
    in different cities

  • 243

    Agent
    in staff

our clients

More than 300 clients for 8 years of work. Among them are both small and large companies with one-time and regular tasks.

Customer reviews