Consultations and technical support in chat rooms, ordering, receiving and recording online complaints.
Consultations and technical support in chat rooms, ordering, receiving and recording online complaints.
High typing performance
> 200 characters per minute
Competent writing
Quick conversation start
less than 5 seconds
Real-time communication with the stakeholders website customers
Prompt response to customer calls through convenient and familiar instant messaging applications
Handling incoming emails
Get the exact cost of our services for your project by answering a few questions.
We plunge into your business, study the details, define the goals of the project and create an individual launch plan.
An effective recruitment system allows you to quickly form an ideal team for your project.
Experienced instructors train the team according to the specifics of your project. Each participant has information about the features of your product or service at the perfect level.
Employees of the Quality Department constantly monitor and evaluate the quality of the conversation of each operator in order to ensure a consistently high level of quality for your project.
An effective system of attracting, training and controlling agents guarantees an excellent quality of service.
We call the delight of your customers by communicating in the way they like: be it a phone, email, in-app chat or instant messenger.
We integrate into existing business processes. Extensive experience with popular CRM-systems and specialized software.
Customer consultation, order processing, technical support, receiving and recording complaints, providing sales for incoming calls and a virtual secretary service.
Informing about promotions, calling "cold" and reviving the existing customer base, conducting marketing research, providing Mystery Caller services and debt collection.
Tell2Tell is a modern outsourced contact center with expertise in various fields. We adapt to the needs of your business and provide it with high-quality communication with customers through the right channels.
4 branches
in different cities
Agent
in staff
More than 300 clients for 8 years of work. Among them are both small and large companies with one-time and regular tasks.
Throughout the year, Tell2Tell showed itself as a reliable partner, fulfilling the terms of the contract. The staff who work on the UIA project meets the requirements and criteria.
At the moment, the contact center processes requests to the company around the clock, on weekends and on holidays. It should also be noted the high rates of quality of service and a significant increase in sales, efficiency, content and completeness of the reports submitted.
We are grateful to the partners for the 24/7 support of the project, the growth of quality indicators and the desire to develop the project.
Thanks to the professionalism of the call-center staff, our company has increased the number of grateful and loyal customers, which, of course, has a beneficial effect on sales.
Agents Tell2Tell are distinguished by high efficiency and responsibility, thanks to which they deserve the highest rating for their work.
We recommend Tell2Tell as excellent professionals, distinguished by honesty and integrity in the performance of work. And also for the flexibility in the work and the desire to meet the wishes of the client.
Mir Digital LLC thanks the Tell2Tell call center staff for their cooperation, professionalism, efficiency, mutual understanding and competent attitude to the tasks set.
We wish your company production success, prosperity, economic and financial well-being!
Tell2Tell is our partner as an outsourced contact center for 1.5 years.
During this time, the company has shown its ability to responsibly approach the tasks set, to perform work efficiently and on time. A distinctive feature of Tell2Tell is high professionalism, organization of the company’s employees and a strong team spirit.
We recommend Tell2Tell as a reliable and stable business partner.